In order to ensure adequate use of our clients' & stylists' time, we ask that all appointment cancellations be communicated to the salon, via phone (614-792-5767) or the online booking portal, no less than 24 hours in advance.
Providing this sufficient notice not only allows us to provide timely services to other clients who might be waiting for an appointment, but also allows us to retain the highest degree of expert stylist staff here at The Studio on Bridge!
In the event that less than 24 hours notice is provided for a cancellation, we require a credit card be provided to reschedule the canceled appointment. If 24 hour notice is not provided for the subsequent appointment, 50% of the full service value will be charged to the credit card provided. All 'no shows' to the secondarily scheduled appointments will be charged the full 100% service value.
Please contact us anytime with any questions or concerns. We look forward to your next visit!